Refund policy

Return Policy

1. Eligibility for Returns

You may return eligible items under the following conditions:

· Unused Items: Items must be in new, original condition: unwashed, unaltered, free from odors, and with all original tags, packaging, and accessories intact.

· Damaged Items: Items received with visible damage, manufacturing defects, or functional issues are eligible. Please notify us within [48 hours / 7 days] of delivery.

2. Return Window

Most items can be returned within [30 days] from the delivery date, unless otherwise stated at the time of purchase.

3. Non-Returnable Items

The following cannot be returned unless damaged upon arrival:

· Final sale/clearance items

· Perishable goods

· Personalized or custom-made products

· Gift cards

4. How to Request a Return

1. Contact our customer service at customerservice@pretty-nerdy-comics.com with your order number and photos (for damaged items).

2. Receive a Return Merchandise Authorization (RMA) and return shipping instructions.

3. Pack the item securely, including any original packing materials for damaged goods.

5. Return Shipping Costs

· Damaged items: We cover return shipping. A prepaid label will be provided.

· Unused items (not damaged): Return shipping is the customer’s responsibility unless the return is due to our error (e.g., wrong item sent).

6. Refunds

Once we receive and inspect the return:

· Approved refunds will be issued to your original payment method within 5–7 business days.

· For damaged items, you will receive a full refund, including shipping costs.

7. Exchanges

For damaged items, you may request a replacement instead of a refund, subject to stock availability.

8. Late or Missing Refunds

If you haven’t received a refund after the stated timeframe, first check your bank account, then contact your credit card company or bank. If the issue remains, reach out to us at